Patching and Updates

Eido provides visibility into a device’s patch status and update history, helping you ensure devices are up to date and identify potential risks caused by missing or failed updates.  

Viewing Patch Status

The Patches tab shows the update status for the device, including both current health and historical updates.

At the top of the Device Details view, the Patch Status summary indicates the overall state:

• Healthy - device is up to date

• Unhealthy - updates are missing or have failed

Understanding Patch History

Within the Patches tab, you can view a history of updates applied to the device.

This typically includes:

• Patch name

• OS version

• Release date

• Installation status

This allows you to track which updates have been successfully installed over time.

OS Status

The OS Status section provides additional context about the device’s operating system.

This helps you understand:

• Whether the device is on a supported version

• If it is aligned with expected update levels

Identifying Patch Issues

If a device is marked as Unhealthy, this may indicate:

• Missing critical or security updates

• Failed update installations

• Devices not regularly syncing

Reviewing the patch history helps identify exactly where the issue is.

Using Patch Data for Troubleshooting

The Patching view helps answer key questions:

• Is this device up to date?

• Which updates are installed or missing?

• When was the last update applied?

• Are there failed updates causing risk?

This makes it easier to prioritise remediation and maintain device security.

Patching thresholds are configured at the tenant level.
For more information, see Linking and Managing Intune Tenants