Warranty and Device Lifecycle

Viewing Warranty Status

The Warranty Status is shown at the top of the Device Details view.

It indicates whether the device is:

• Active – within warranty

• Expired – no longer covered

• Unknown – warranty data not available

Supported Warranty Providers

Eido currently supports Dell warranty data only.

Devices from other manufacturers will show Unknown warranty status

Why Warranty Matters

Warranty status helps you quickly assess device risk and lifecycle stage:

• Expired devices may be more prone to failure

• Active devices are still supported and replaceable

• Unknown status may indicate unsupported manufacturer or missing data

Using Warranty in Practice

Warranty information helps you:

• Prioritise device replacements

• Identify ageing hardware across your estate

• Support lifecycle and budgeting decisions

Warranty thresholds are configured at the tenant level.
For more information, see Linking and Managing Intune Tenants