Support Articles

Release Notes

• Eido Release v26.5 - Software Metering GA + Eight New Features
• Eido Release v26.4
• Eido Release v26.3 - QueryHub!

Getting Started

• Connecting Intune to Eido
• Linking and Managing Intune Tenants
• Understanding Synchronization
• Thresholds: Defining Red, Amber, and Green Status
• RBAC: Managing Users, Roles, and Access

Dashboards & Reporting

• Dashboards: Monitoring Your Environment at a Glance
• Query Hub: Explore and Report on Your Data
• OS Health: Understanding Patch Compliance and OS Compliance
• Trends: Monitoring Device Health and Compliance Over Time
• Exporting Data to CSV

Issues & Alerts

• Issues: Viewing and Managing Device Issues
• Alerts: Understanding and Managing Notifications

Apps & Certificates

• Certificates: Monitoring Apple Certificate Status
• Discovered Apps: Viewing Installed Applications Across Your Environment
• App Metering: Tracking Application Installs and Usage

Device Insights & Investigation

• Viewing Device Details
• Device Overview: Key Information and Health
• Policies: Compliance and Configuration
• Applications: Installed and Managed Apps
• Patching and Updates
• Warranty and Device Lifecycle

Known Issues

• Configuration Policy data is not syncing [2026-04-28] - RESOLVED

Security

• Information Security & Cloud Security Overview